As the Province of Ontario has implemented phase one of reopening, OC Transpo will be applying new safety measures to prepare for increased ridership on buses and trains. These new measures will be put in place on June 15, 2020, and include a requirement for customers and operators to wear face masks, the installation of protective shields at the front of all buses near the operators’ seat, and hand sanitizer dispensers being made available at all O-Train stations and most Transitway stations.
All of these new health and safety measures have been developed in consultation with Ottawa Public Health (OPH), and are in line with provincial and federal guidelines. Here is some more information concerning OC Transpo’s new safety measures:
- Customers and employees will be required to wear cloth masks or equivalent face coverings when entering buses, trains, stations, Para Transpo minibuses and contracted taxis.
- Young children and people who have a disability or medical condition that prevents them from wearing a mask will not be required to wear one.
- Residents and customers are encouraged to visit OPH’s website here for information on how to obtain a mask, or to know how to make their own masks.
- Front-door boarding will be reinstated to allow more space for customers to practice physical distancing.
- Barrier shields on bus operator cabs will be installed on all convential buses.
- Staff will enhance daily cleaing of all transit vehicles and stations.
- Para Transpo trips will continue to be limited to one customer per trip, as long as this does not result in customers being unaccommodated.
- Para Transpo operators will continue to wear surgical masks and face.
OC Transpo will have a comprehensive communications and marketing plan to inform customers of these upcoming changes. As part of their recovery plan, OC Transpo will increase bus service as required through June, and on June 28, 2020, OC Transpo will restore normal service levels to create more space for customers on buses and trains.